23 Sep The Do's and Don'ts of Serving Clients with Disabilities The Do's and Don'ts of Serving Clients with Disabilities Tuesday, September 23, 2025 (1:00 PM to 4:00 PM) 3 Education Credits Sunrise Building Education Center, Fort Myers, Florida Details You're Registered! DescriptionLocationInstructorsCancellation Policy An estimated 1.3 billion people - or 16% of the global population - experience a significant disability today. Now more than ever is important that REALTORS learn a proper standard of practice and the 'do's and 'don'ts' of serving clients with specials needs. Attendees will hear inspiring stories on how everyday actions involving compassion, responsibility and service can transform lives. John hopes that his presentation will encourage a greater understanding that DEI is intended to address issues of accessibility, inclusion, diversity, and equity for ALL individuals. In this course, we will review several federal and state laws as well as the National Association of REALTORS policies, the code of ethics, fair housing, ADA compliance, and more to ensure each attendee serves and protects the best interest of their clientele with a disability. Sunrise Building Education Center Sunrise Building Education Center12381 S. Cleveland Ave5th FloorFort Myers, FL 33907 Map & Directions John Young ATTENDANCE POLICY1. Check in with RPCRA staff and sign attendance sheet upon arrival and departure.2. Notetaking is permitted on silent devices only. Cell phone use is permitted during designated breaks. CANCELLATION/NO-SHOWSA No-Show fee of $50 will be charged to attendees who have registered for a complimentary class and have failed to cancel or reschedule the registration by 5:00 pm the day prior to the class. In addition to the No-Show fee, cancellations not received within this timeframe will result in the forfeiture of the registration fee. Cancellations can be made through RPCRA™s Professional Development Department at 239.936.3537 or email at education@rpcra.org. If a course is postponed, cancelled, or rescheduled, registrants may choose to receive a full refund or apply the credit toward another course within the same calendar year. SPECIAL ACCOMMODATIONSIf you have special needs that require assistance or reasonable accommodation to participate in any class, please submit your request inwriting to education@rpcra.org.Requests should be made no later than 10 days prior to the event.